Advice Services and Healthcare
Citizens Advice

Facebook: Cramlington Office – Citizens Advice Northumberland
The Community Hub at Cramlington
Manor Walks Shopping Centre
Cramlington
NE23 6YP
Monday 10:00am – 12:00 Drop In
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
(Closed on bank holidays)
Northumberland Communities Together
Facebook: click here
Tel: 01670 620015
We’re here to keep you safe and well. If you or anyone in your family identifies with any of the issues listed below and needs a bit of extra support please get in touch and phone the Northumberland Communities Together Response Hub on 01670 620015 9am-6pm, 7 days a week or email NCT@northumberland.gov.uk.
- Perhaps your financial circumstances have changed with reduced hours, redundancy or benefit.
- Worried about winter bills or financial pressures, we are working with Citizens Advice Northumberland to connect and support families.
- Feeling lonely, overwhelmed or struggling with mental health.
Northumberland County Council
Website: Northumberland County Council – Home
Tel: 0345 600 6400
Blyth Town Council
Tel: 01670 361668
Website: Blyth Town Council | Home
Responsible for:
- Allotments
- Play Areas
- Litter Bins
- Bus Shelters
- Festive Lights and Events
- Public Seats
- War Memorials
- Community Grants
- Defibrillators
- Speed Sensors
- Good Citizen Awards
- Community Grants
- Blyth in Bloom
Cramlington Town Council
Tel: 01670 707831
Website: Home – Cramlington Town Council
Responsible for:
- Allotments
- Playgrounds
- Grass Cutting and Flower Beds*
- Bus Shelters
- Festive Lights and Events
- Litter Bins
- Public Seats
- War Memorials
We also support our local community and voluntary groups by providing grants to support their good work in Cramlington.
Seaton Valley County Council
Tel: 0191 237 9870
Website: Home – Seaton Valley Community Council
Seaton Valley Council serves the residents in the villages of Holywell, New Hartley, Seaton Delaval, Seaton Sluice and Seghill.
Responsible for:
- Allotments
- Play Parks
- Environment
- Environmental Enforcement
- Bus Shelters
- War Memorials
Healthwatch
Website: click here
Healthwatch Northumberland is your local health and social care champion. If you use GP services, hospitals, dentists, pharmacies, care homes, mental health or other support services in your area, we want to hear about your experiences.
As an independent statutory body, we have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care. We can also help you to find reliable and trustworthy information and advice.
Railway Medical Group
Website: click here
We provide comprehensive NHS primary care services to help you manage your health and well-being. This section contains information about our practice. Our social prescribers are based in the CVA Blyth Hub every Monday
Old Station Site: Tel: 01670 542630
Old Waterloo Site: Tel: 01670 355080
61 Newcastle Road, Newsham: Tel: 01670 355440
Marine Medical Group
Tel: 01670 544125
Website: click here
We provide comprehensive NHS primary care services to help you manage your health and well-being. Our social prescribers are based in the CVA Blyth Community Hub every Thursday
Blyth Health Centre
Thoroton Street
Blyth, Northumberland
NE24 1DX
Anxious Minds
Facebook: click here
Tel: 0191 262 0305
Anxious Minds was founded in 2015 stemming of the CEO’s personal experiences with PTSD, anxiety, and depression. This gives us both a detailed understanding of the reality of mental health and a passionate desire to improve the situation.
The Blue Book – Dementia
Website: click here
A book that summarises support and activities available, particularly on diagnosis of dementia
Talking Matters Northumberland
Website: click here
Tel: 0300 3030700
Talking Matters offers free psychological treatment for people aged 16 and over who have a GP in Northumberland. Offering one-to-one talking therapy for depression, anxiety, stress, and other mental health related problems.
Bridge Northumberland
Website: click here
Email: clair.parker@northumberlandcva.org.uk
Bridge Northumberland is a voluntary programme to help people living in Northumberland who are out of work and aged 16+ to overcome barriers to training, education and work.
We help by giving you one to one support from a dedicated Bridge worker who’ll be with you every step of the way to improving your confidence, developing your skills and moving towards employment.
Our support is free and fully funded. The programme is completely voluntary and for anyone who is:
- Aged 16 years not in education or training
- 18 to 67 and unemployed or economically inactive
- Lives in Northumberland
Carers Northumberland
Tel: 01670320025
Carers Northumberland is a charity dedicated to improving the lives of carers by responding to the needs of carers, informing carers of their rights and entitlements, supporting carers to access help for the person they care for, reducing the social isolation that so many carers feel and empowering carers to have a voice.
Details about all our carers groups and workshops can be found on our newsletter and on our Facebook page. Carers can register themselves on our website, via telephone or professional referrals can be made on their behalf to Carers Northumberland
We meet at the Community Hub at Cramlington
Last Thursday of every month 1pm – 2pm
Vision Northumberland
Tel: 01670 514316
Website: Welcome to Vision Northumberland (vision-northumberland.org)
Vision Northumberland (formally Northumberland County Blind Association) is your local voluntary association working for visually-impaired people throughout Northumberland.
Our purpose-built resource centre is home to a wide range of services and facilities based in one accessible location.
The services include clubs and support groups, voluntary home visiting and an information and advice service.
Blyth Valley Disabled Forum (BVDF)
Tel: 01670 364657
Website: BVDF Homecare packages and services
BVDF Homecare offer a full range of bespoke services tailored to meet your individual needs and therefore making every day living that little bit easier. Everyday tasks such as personal care can become a sensitive matter, however at Blyth Valley Disabled Forum our team of highly trained care staff make it their duty to provide the correct level of support whilst ensuring you the client maintain your rights to privacy and dignity.
Alzheimers Society
Website: click here
Tel: 0333 150 3456
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
AgeUK
Website: click here
Tel: 01670 784 800
We offer many services to support, enable and inspire you to live well and thrive in your local community, including: Information & Advice, Advocacy, Bereavement Counselling, Dementia Groups, Home Care, Day Care, Exercise Classes and Befriending.
MS Society
Tel: 0808 800 8000
Website: click here
We’re here to support you and your loved ones to live well with MS.
Whether you have MS, or care about someone who does, join our group to connect with other people from the community and share experiences. We don’t want anyone to face MS alone.
From information on local services to opportunities to meet others in the area and more, our group is part of a large network of MS Society groups across the UK. We hope to meet you soon!
Northumberland Butterflies
Tel: 07919852010
Facebook: click here
Email: sam6productions@hotmail.co.uk
A small creative charity working with people with learning disabilities and mental health issues.
Located in Manor Walks shopping centre.
Living with Dementia
Email: northumberlandhub@royalvoluntaryservice.org.uk
Website: click here
Weekly sessions on Thursdays 10am-14.00pm designed for people with mild to moderate dementia or cognitive impairment.
Service users and their carers will be able to participate in a range of stimulating and purposeful activities that promote good physical health and mental wellbeing, such as crafts, cookery, nature-based activities, games, puzzles and gentle exercise sessions whilst maintaining their socialising skills.
